Research done by American Express found 70% of Americans are willing to spend an average of 13% more with companies they believe provide excellent customer service.
The challenge is, you need to know where your service is lacking in order to improve.
Customer comment cards are not the answer. Traditionally, businesses get a very low response rate making the data suspect at best. You also have the issues of data tabulation and lag time between receiving a comment card and being able to take action. Comment cards are a waste of time, energy and money.
Successful business people know the value of real time feedback from their customers. They know that itís the foundation of long term success.
We make getting real time customer feedback fast and easy.
If you are motivated to improve your customersí experience and you see the value in fast and valid customer feedback, Feedback Revolution QR is the solution. And the customer feedback solution is surprisingly simple.
Once you register for Feedback Revolution QR your unique QR code or ďtagĒ will immediately be generated for you to place out for your customers to see and scan. Once your customers scan the code they will automatically be directed to a very brief survey where they can share their thoughts on the service they receive at your business.
As soon as your customer enters their data you have, in your hands, real, actionable feedback.
Itís that fast and easy!
Your customer points, scans and shares their feedback.
Get started now!